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Andrew & Jane PittFeedback
This is some feedback from our trip to Vietnam.
* Ms Luu Vo - excellent, very keen to help and accommodate us. * HCMC tour & Mekong Delta - excellent. Tam was a very good guide and is obviously proud of his country and its heritage. Our driver/s were also excellent. * Hue and Hoi An - our guide Lam, was a very nice person, but his pronounciaton of English was poor and he was difficult to understand. Content of the tour was good and driver was excellent. * Hanoi - Accommodation was the poorest of our tour, but it was only for one night and it was almost like living in a tube house. Our guide, Long, was excellent. * All transfers were very good and flights with Vietnam Air was excellent. * Lunches - they were very good. Two were much the same (Elephant ear fish) and they were both in the Mekong, but they were all of a high standard. * Cu Chi tour - for my wife, this was a highlight and it was everything she could have wished for because she teaches Vietnamese history. We were very happy with your service and would have no hesitation in recommending your services to other travellers. Sincerely Andy & Jane Pitt
Julia PriceTrip
Hi Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free. Thanks heaps for the great service. Regrads Julia
David WilliamsDear Ms Nhu and Mr Trinh
Dear Ms Nhu and Mr Trinh, I just wanted to send you a short message to thank you for organising our tour to the Mekong delta. We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver). I would definitely recommend it to my friends. Kind regards David Williams
Susan CookThank you from Canada
Hello Ms. Luu Vo, Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller. Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience. We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation. At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier. I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains. The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes. The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating. To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company. I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country. Kind regards and hugs, Susan Cook Box 127 Wynndel, British Columbia Canada V0B 2N0
Mrs Isabella Hanssonvietnam highlights tourI would like to thank you for organising our wonderful trip to Vietnam in July 2006. Your guides and drivers were superb and the service you provided was excellent. We feel so lucky to have spent time in your country and have seen so many marvelous sights that will stay in our hearts for ever. Your company offers excellent service and I recommend anyone thinking of travelling to Vietnam to travel with you. A special thanks to Do our guide in Hanoi for the wonderful experience of Halong Bay.
Liz LalorExcellent Service
My husband & I have just returned from a trip to Vietnam & Australia. I came across TNK via the www and booked my internal flights, taxis, and accommodation around Vietnam with this company. I am pleased to say our trip went very well and TNK delivered all it promised. I found the company easy to communicate with and very efficient. I plan to return to Vietnam next year and will use TNK again...thanks!
Terry LeachRe: Mekong Delta and Cu Chi tunnel tour
Dear Luu Vo
we are now back in Australia with many wonderful memories of our exciting trip to Vietnam.We wish to thank you personally for assisting us and organizing 2 tours whilst we were in Siagon. The trip to Mekong delta was an absolute highlight,a wonderful,skillful driver,Mr Hung and a most informative and capable guide Huy enabled us to have many great experiences.
Also the lady at the front desk who assisted me in printing out our boarding passes for the next day flights to KL and Melbourne was wonderful and most cooperative. It all added up to a memorable experience which we have no hesitation in recommending to other travellers. Many thanks and Kind regards to all at TNK Travel Terry and Deirdre Leach
Kerry and Mal Morters Mekong Delta Tour to Phnompenh ( Oct 28th 08 )
Dear Ms Nhu Y
My husband and I have now returned to New Zealand from our very memorable holiday in Vietnam and Cambodia. TNK booked the Mekong Tour to Phnom Penh for us and our tour guide was JJ. Our Mekong tour was wonderful, mostly due to JJ who looked after us so well in every way. JJ was a very professional, friendly and helpful guide. We would be very grateful if you could forward this email to JJ's manager. We would highly recommend JJ as a tour guide for any foreign visitor to your country. We would like to make one small suggestion about the tour. It would have been helpful to have the correct Cambodia Visa forms prior to our departure on the boat to Phnom Penh. Before our departure from New Zealand, we did download forms from the Cambodian Embassy web site - bu we did download forms from the Cambodian Embassy web site - but on the day, the Cambodian Customs required a different form. The only other comment we would like to offer, and this has nothing to do with the TNK Mekong Tour itself, but we were very concerned about the terrible living condition for the two bears at the Crocodile Park. If you can provide any influence to help these bears, we are sure they would appreciate this. Thank you TNK for a great tour. Kerry and Mal Morters
mpThanks
Dear Dzung, I just had an e-mail from my friend Martin Purvis about his trip to Vietnam. He is absolutely delighted with all the work you did. Thanks for taking such good care of him. I'm not surprised. As I tell everyone, TNK is the best outfit in Vietnam! Martin says he is hoping to go to Cambodia on his next trip. Can you help in Cambodia? Here is what Martin wrote about you:
"Our visit to Viet Nam was fantastically good, and I very much appreciate for your advice and assistance. I never met Djung in person, but we spoke on the phone a few times, and his arrangements were all superb. Even though we arrived two days late because of a travel snafu, he managed to rearrange all of our excursions. He also arranged for us to have vegetarian food throughout our trip. I would heartily recommend his organisation to anyone else." Great work! Maybe you should put his comments on your website.
Please send us pictures of your new baby! Can you sleep through the night yet? Thanks again for all you did for my friend. All the best, mp
Def/Air Attache of Chile in IsraelThank you
Dear all. This is to say thank you very much for all your support during our trip to Vietnam. We spent a wonderful time in your country, and we were able to know a lot about your people, culture, places and ways of life. Our three guides, Thong - in Saigon and Mekong Delta; Thom - in Hue and Hoy An; and Ding - in Hanoi and Halong Bay did a wonderful work. Congratulations for all of them. I think we can recommend your agency to our friends. Our best regards Carlos Bertens and family.
On the Halong bay with the two thousand small islands, one of the last junk with sails still accommodates on its board some in love with the history and nature. Its hull punt and its small size enable you to discover places where the boats of tourism do not have access, to accost on deserted beaches and to explore unknown caves. The crew of the boat will cook you local dishes with fresh products bought in the floating villages of bay. A means of discovering the life of these thousands of people who grow and live on water.
Built in 2007, but based on an exotic oriental junk, the Halong Phoenix Cruiser offers the best of both worlds: luxurious, traditional styling paired with sophisticated modern facilities and comforts! The boat boasts romantic wooden fixtures, a multitude of windows to make the most of the amazing views, and a spectacular upper deck for your total relaxation. From the moment you step onboard the Halong Phoenix Cruiser you will feel pampered.
The Paloma is a brand new Chinese wooden junk crewed by a professional, loyal and dedicated team. Spread over 4 decks she has 16 en-suite fully equipped luxury cabins, a bar with soft seating and plasma TV, gourmet restaurant, outside dining area, sundeck and luxury spa.
An Nam Junk is a deluxe junk, the old style of Vietnamese junk in 14th century in Halong Bay. It is built and designed by Halong Travel. its length is 26 m and there are 7 rooms inclusive 6 Deluxe Sea view rooms inclusive 2 doubles, 3 twin and 1 single and 1 Suite room with large sea view, 1 restaurants with 40 M2 and 2 sundecks . An Nam Junk is made by wood and handmade with 10 workmen during 1 year . Annam Junk was renewed in July 2009.
This traditional junk, small enough to be intimate but large enough to be comfortable, is the perfect way to explore the bay. With just six air-conditioned, en-suite cabins and a glorious picture-window salon with sofas and easy chairs, this vessel elegantly explores the islands and bays. The Vietnamese food on board is exceptional, served by friendly local staff "Audley Travel"
Halong Bay is a legendary world just waiting to be explored. Bhaya combines oriental style with contemporary luxury. Together they are the perfect recipe for an enchanting and relaxing holiday. In 1917, Emperor Khai Dinh plied the waters of the Bay in a wonderful wooden junk. Almost a century later you too can embark on a voyage through time – in a ship recreated from the original designs and with impeccable service fit for a King. Reside in one of 40 luxurious cabins or suites, wine and dine in style and enjoy a relaxing – or exhilarating – array of onboard activities. The choice really is yours.
Everybody knows Ha Long Bay is one of the world's heritages but not all of them know why it is claimed a heritage. Ha Long is famous for its beautiful scenery, great creation of nature, fresh air and wonderful climate to all tourists who want to get away from busy life and to discover the gift of The Creator..
One of the great natural wonders of the world and a UNESCO World Heritage Site, Halong Bay covers an area of 1,500 km over which are scattered thousands of limestone islands and grottoes rising from the clear, emerald waters of the Gulf of Bac Bo. The majestic beauty of the bay and its islands is only fully appreciated while meandering among the islands, fjords and inlets.
Discover the splendors of Halong Bay aboard the Halong Ginger, a wooden junk that combines classic beauty with modern comfort. Measuring 38 meters (125 feet) in length, this newly built, custom-designed yacht features three decks that house an elegant restaurant, two bars, a small library, and a massage room - plus ten luxurious sleeping cabins. With so much space, passengers can truly unwind and enjoy the bay’s magnificent scenery.
Officially open on 18 December 2007, our newest four star junk will set the standard for services and amenities on the bay. Fitted out in the 1930's Indochine style, the Halong Jasmine will feature 22 spacious cabin, restaurant, lounge and two special Jasmine Suites with their own jacuzzi & balcony for uninterrupted views of the bay.
The Huong Hai junk could bring to you a wonderful night in Halong bay with luxury and antique accommodations with perfect services proved by the crew. Spending time on the junk, you’ll not only savor a unique feeling in a world of wonder but also enjoy various of such interesting activities as: watching Vietnamese folk music performance, going fishing on the bay at night, kayaking, learning Vietnamese cuisine.
The newest deluxe junk of the fleet - the Indochina Sail - just start in early April 2007. With well-appointed design and decor, the junk will together with its twin sister bring guests exellent experience cruising the Wold Heritage site.
Old world charm resurfaced on the calm water of Halong Bay, Vietnam with the launch of a magnificent five star vessel Enter the mystical world of Halong Bay aboard our luxurious Chinese Junk.
While all those who visit Halong Bay are charmed by the archipelago’s beauty, few visitors are aware that the three-thousand islands that dot this bay are home to many rare plants, including species found nowhere else in the world. We chose our boat’s name-Red Dragon- because, like an ancient junk boat in China.
Princess Junk Cruise Halong bay: What could be more romantic or more memorable than spending a special occasion on Halong bay. Whether its tying the knot in a wedding ceremony, going on honeymoon, celebrating a special anniversary or renewing your marriage vows, HalongluxuryTravel can find the perfect cruise for you.
The luxury junk of the fleet Valentine start in early Oct 2007. With well - appointed design and decor, the junk will together with its twin sister bring guests exellent experience cruising the Wold Heritage site.
Victory is the luxury traditional cruise in Halong. Launched in Sept 2007, Victory is in the early stage of building a brand of charm and luxury services in the World Heritage of Halong Bay. Our 42 meter junk boast 21 luxurious cabins with private bath, air conditioning, linen sheets with all the amenities and services you would expect from a four-star hotel.
The ‘Jewel of the Bay’ is a modern fully equipped motorized vessel with the added capability of navigation by sail (which we use whenever there is enough wind). The vessel was finished in March 2003 and we think you’ll agree she offers an elegant and luxurious way to explore Ha Long Bay. The Junk is effectively split into three levels: top, middle and lower and can be best described as a floating hotel.
Halong Bay, the bay where the dragon descends into the sea’, is a spectacular seascape in the Gulf of Tonkin. More than 2,000 islands, islets and limestone formations rise from the emerald waters, remarkably shaped by wind and waves.
Hai Long Junks offer you the best nights on the board in Halong Bay. Going on Junk, you will have chance to explore the twice world designated natural heritage with 1969 wonderful islands and dozens of beautiful caves with luxury and antique accommodations and perfect services.
7 Junk Hai Long Green boat offer daily cruise with overnight on junk boagt while visiting Halong Bay. Hai Long Green Junks mean you should keep Halong Bay - Natural World Heritage clean when you visit Halong Bay!
On the Halong bay with the two thousand small islands, one of the last junk with sails still accommodates on its board some in love with the history and nature.Its hull punt and its small size enable you to discover places where the boats of tourism do not have access, to accost on deserted beaches and to explore unknown caves. The crew of the boat will cook you local dishes with fresh products bought in the floating villages of bay.
Bai Tu Long Cruises Halong Bay managed by Bai Tu Long Company established in 2003 And now we have 5 Bai Tu Long Star Cruises (Cruises over night) 7 Cabins each and Bai Tu Long Boat has many daily cruise boats designed based on traditinal style of chinese Junk in 14th century, from 4 cabins to 7 canbins fully equipped .....
Classic Sail was newly launched in the late year of 2007 and designed to satisfy even picky customers. Inherited typical junk from an old really-Indochinese style, Classic Sail is decorated harmoniously and luxiously. It has 06 spacious cabins (02 doubles and 04 twins) and 01 VIP.