Anne and Jonathan
Stern Itinerary March

Dear Hang,

This is just a short note to thank you for all the effort you put into making our trip to Vietnam enjoyable. We were all most impressed with the efficiency of the transport arrangements, the friendliness of the guides and the helpfulness of the hotel staff where ever we stayed.The whole trip went very
efficiently and we must commend you highly. We loved Vietnam.The staff at the hotel in Hanoi were fantastic and I would highly recommend it.I did think that it may be helpful for you to know about the only 2 things that may have been able to be avoided:
1. The hotel at Hoi An (the Hoi An Hotel) was very big and very noisy as a result of the many tour groups that were staying there. We were given a room in the downstairs foyer, with the rubbish collection area outside our window and found this room very noisy through out the night. Also the bathrooms have limited hot water facilities, permitting only one very small bath to be run before the hot water runs out. Despite the fact that the room itself was nice, and the staff and food good, I would not chose to stay there again.
2. Another suggestion is that if people wish to visit Sapa, and stay in a home stay, accommodation in the home stay should not be arranged for the first night, as the train trip is very noisy and bumpy so that one doesn’t get much sleep. Our itinerary planned that on arrival in Sapa we should go to our proposed hotel to have breakfast and a shower. This would have been nice. But this didn’t happen as we were not staying at the hotel that night, and were not given the choice by the guide. Instead we were taken to a restaurant for 2-3 hours, before starting on our tour of the villages. We were not at all happy about sitting in a restaurant for 3 hours as we were all cold, tired and dirty. The weather was unfortunately awful – freezing cold. Obviously the weather could not be foreseen when we planned the itinerary, but the icy weather didn’t help things. I think that the guide should have contacted you for your suggestions when he realised how bad the weather would be.
I hope that you find these suggestions helpful. Despite the bad weather in the north with your help we had a lovely trip and really appreciated your efforts to put the Halong Bay disappointment right.
We will definitely be travelling with you again if we decide to revisit Asia, and will be recommending your company (and you) to friends who wish to visit your area.

Thank you again.
Regards

Gary and Family
Special thanks

My family and I made an arrangement via Vetnam VNB Travel for our Ho Chi Minh trip - mekong delta and hcm city tour on 16 and 17 Nov and we were so pleased with all the arrangement especially assigned us with a professional tour guide - Mr Huy. We would highly recommended this tour guide to all. He is knowledgable, fun, caring especially to elderly/kids, responsibilities and professional in his field.

we will definitely return to Vietnam again sometimes and engaging Mr Huy's services.

Thanks again for such arrangement....

Regs
Candice

Gerry Breislin
Vietnam packaged tour

Dear Ms Hang Vo,

Apologies for not writing sooner. We've been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.

We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!

We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.

They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.

We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English.
Please pass on our thanks to each of them.

I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.

Kind regards

Natalia Ramos
Private Package Tour - Vietnam & Cambodia 21 days

Hi,

Although we didn't contact you directly (your services were booked by Orbita, a portuguese travel agency) we would like to thank you for the excellent 3 weeks holiday that you provided us last March.

The hotels were very good and the homestays exceeded our expectations. The food was just delicious. We had no problem at all in eating vegetarian. The guides and drivers were great, friendly and helpful, especially M. Manh in Sapa, who was incredibly professional and made sure that our needs were met at all times. Although we enjoyed the all trip very much, the tour in Sapa was the one that we liked most.

We were just a little disapointed with the program change made in Cat Ba island. We just stayed overnight there. For some reason (which we couldn't understand) we had to come back to Halong early in the morning instead of doing the long treck in the island. It was a pitty. Cat Ba is so beautiful.

Vietnam will stay in our hearts!

Thank you!

Natalia & Josefina Ramos
Portugal

Ron & Myra Such
Thanks

We had a lot of dealings with Miss Hang Vo (TNK Travel) at De Tham Street, HCM City.
We found Miss Vo to be the best Agent we have come across in Vietnam. She was very helpful in every way and helped us with any problems we had.
We have travelled in Vietnam on 6 different occasions, and never had better service.
We recommend Miss Vo to anyone worldwide for any dealings you have in South East Asia..
We met her personally in HCM and found her to be very charming,
she is now a friend for life.

Nasia Prepato
Travelling always
Just wanted to visit Vietnam but was unable due to work commitments!!The last trip i made was in Rhodes and really want to start my new adventure ..Nassia

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

Karon Grimmer
Fabulous TNK Travel Guides

I have just returned from my first experience in Vietnam. The week that I spent with a large group from Wagga Wagga in Ho Chi Minh City was absolutely fabulous. Our guides Gaing and Bing were incredibly knowledgable about the culture and experiences that we had in HCMC, Cu Chi, Meekong and Long Tan. Thier communication skills and sense of humour was enjoyed by everyone in our group. A huge thanks to TNK and our guides Gaing and Bing! I can't wait to visit again someday!

Erotik Deppo
Erotikdeppo.com Saglik Urunleri

www.tnktravelvietnam.com is a great web site where you can find really good and quality tours.

www.Erotikdeppo.com Friends

Janis Lindblom
Return trip to HCMC

We have just returned from our second trip to Vietnam. This trip we only had 5 nights in HCMC and surrounding areas. We took two of our friends with us and again used the excellent services of TNK Travel and their fantastic team. Our tours were wonderful, our days flew by filled with great information, delightful eating experiences, wonderful sights and a truly amazing time was had by each one of us! Thank you TNK and we can't wait to return once again.