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Kurt Ulrich2 weeks Mekong delta tour and Phu Quoc island
Dear TNK Team, dear Luu vo
I visit in the last 2 years alone or with group tours many times Vietnam. Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam. This tour was very cheap but!!! also very simple in service, accommodations, food and organization! This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon. The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks. We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups. Two destinations was not so good standard and could be better for next time! We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water! A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.
Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.
Thanks so much. Kutschi
Linda MastersVietnam & Siem Riep
Dear Hang! Pat & I want to say thankyou for your excellent organisation of our trip. We enjoyed it enormously. Very best regards Linda & Pat Masters
Susan CookThank you from Canada
Hello Ms. Luu Vo, Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller. Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience. We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation. At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier. I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains. The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes. The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating. To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company. I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country. Kind regards and hugs, Susan Cook Box 127 Wynndel, British Columbia Canada V0B 2N0
rob mccormackLove TNK
Just revisited the TNK website and thought I would add to the travel guest book. My wife, self, and two friends travelled with TNK in Jan 2008. We started in HCMC, took a bus to Phnom Phen, a ferry to Siem Reap, plane to Hanoi, went trekking at Sapa, cruising on Halong Bay, then train to Hue. From initial emails putting my ideas into a manageable itinerary the organisation was seemless. Transfers, accommodation, driver/guides in Vietnam and Cambodia, our diminutive Hmong guide Shu in Sapa, and our meet and greet in Hanoi, TNK arranged everything brilliantly.
We have since recommended TNK to friends who travelled with them this year and could not speak highly enough of the company. And as a bonus the price for our tour was over one thousand dollars cheaper than equivalent prices quoted by Australian tour operators. Congratualtions to Mr Dan and the team at TNK
Penny and her GroupThank you Note
Dear Miss Nhu Y, Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec. We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback. Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group. We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time. I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success. Thank You once again. Cheers! Penny and her Group
montse marquèstrip to Vietnam
Hi, One year ago, we traveled to Vietnam through your agency. As we find that you did a good job, we recommended your servicies to some spanish friends, now those groups come back and they are also very happy with your job, I only want to say thanks to you. Last year we went to the south of Vietnam, because we only had one week. Now we are thinking to come again but north and central of Vietnam. I looked your web page and you have a lot of choise, but can you please send to me, which could be the more convinient route? If we decide to come we'll arrive on 2nd october and leave 7 or 8 (depends on flights tickets). Thanks in advanced Than, Montse
David WilliamsDear Ms Nhu and Mr Trinh
Dear Ms Nhu and Mr Trinh, I just wanted to send you a short message to thank you for organising our tour to the Mekong delta. We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver). I would definitely recommend it to my friends. Kind regards David Williams
Patricia RojasWonderful place
I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.
Kind Regards
Hagit & Yaacov StottlandThanks for the Trip
Dear Dung Trinh, Ruth, David, Hagit & myself (Yaacov), would like to thank you for arranging one of the most enjoyable trips for us in Vietnam and Cambodia. The guides were good and your efforts and dedication were highly appreciated. Promise you we will not forget Vietnam and Cambodia not only for the countries, but also due to the honest and fair treatment we got from you. We will forward your contact details to our friends who wish to travel to Vietnam & Cambodia and also put recommendation in the Israeli WEB site for travelers with high references for well appreciated travel agent. Thanks & Happy New Year, Ruth & David Raz Hagit & Yaacov Stottland
Else Marie and Poul christenseGreetings to mr. Thang
Dear mr. Dzung Trinh We are now back in Denmark after our vacation in Vietnam and we have had 14 exciting and lovely days where our wishes was complied and we were pick up as agreement every time, - so Thank you very much for your assistance. Next time we are visiting Vietnam We will certainly contact you again. Greetings to mr. Thang best regards Else Marie and Poul christense
Itinerary: Our 3 days 2 nights itinerary is the perfect opportunity to really get to know this world heritage site.
Day 1: Ha Noi - Ha Long (180km) (L/D)
08:30:
12:00:
Afternoon
Day 2: Ha long Bay Cruise (B/L/D)
06:30:
16:00 Back on board The Paloma, take time to refresh and relax.
Early evening
Day 3: Ha Long – Return to Ha Noi (B/L) 06:30:
10:00: Back on board. Take time to refresh and relax before checking out. Bags can be left in the luggage store. An early lunch is served.
Cruise include: - Full equipped luxury en-suite cabin with A/C, hot water - All meals onboard - Complimentary mineral water - Complimentary morning tea and coffee - Welcome drink - Tai Chi - Cookery demonstrations (on request) - Entrance and sightseeing fees - Kayaking - Fishing equipment - English speaking guide
Cruise exclude: - Mini bus per person round trip (see costs above) - Private car (upon request) - Beauty Spa and massage - Additional drinks - Tips and other personal expenses - All other services not clearly mentioned ab
* Price include: A/c bus from Ha Noi - Halong - Hanoi
Special requests: