Privacy Policy

Thank you and Welcome to Indochina-Rooms.

You are in control of all your travel-planning. We know you want to remain in control of your personal information as well. We realize that earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously, every day.

That's reason for providing this Privacy Policy, which sets forth our policies regarding the collection, use and protection of the personal information of those using the Indochina-Rooms website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address.

We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent any our customers' personal information to third parties.

We review our Privacy Policy time to time, and make periodic updating to the policy in connection with that review. Therefore, you should bookmark this page and review it periodically to make sure you have updated version.

This Privacy Policy will show you the following :

• What personal information we collect from you and how we use it
• With whom (if anyone) your personal information is shared
• Other information you should know about your privacy

What personal information does Indochina-Rooms gather from me and how is this information used ?

When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). Valid information is required to make a purchase on our site.

Making a Purchase
In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your telephone number, your passport number, e-mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other personal information, such as your frequent traveler numbers. We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.

Newsletters
If you choose to subscribe, you may receive our newsletters about our special offers, new services or promotion information. When the price for one of your favorite trips or hotel rooms, air tickets changes based on your preferences, Indochina-Rooms will notify you of the change via e-mail. Your e-mail address is required to receive our newsletters. Our newsletters always consists information make you can unsubscribe at any time.

Online Surveys
Indochina-Rooms values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to Indochina-Rooms services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions
Indochina-Rooms frequently sponsors promotions to give our members the opportunity to win great travel and travel-related prizes. Information collected by us for such activities can include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Indochina-Rooms website.

Other
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) will my personal information be shared ?

When you reserve or purchase travel services through Indochina-Rooms, we must provide certain of your personal information to the airline, hotel, car-rental agency, and travel agency or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Indochina-Rooms will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See "What other information should I know about my privacy?" below.

What other information should I know about my privacy ?

Indochina-Rooms contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Indochina-Rooms has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Indochina-Rooms membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Indochina-Rooms may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Indochina-Rooms or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

This policy is effective as of Aug 1, 2005. We may change or supplement this Privacy Policy from time to time. Any material changes in the way Indochina-Rooms uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records by mail to support@indochina-rooms.com with subject "Remove Personal Information Request". Please reference the privacy policy in your subject line. Indochina-Rooms will attempt to respond to all reasonable concerns or inquiries within five business days of receipt. You can also write to us in care of Indochina-Rooms.

Thank you for using Indochina-Rooms!

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